Contact data
Lightandshade
E-mail: info @lightandshade
VAT: BE 0691.771.930
Lightandshade?
Lightandshade is a webshop specializing in quality design lighting and furniture. We, the brain behind Lightandshade, _.
Through the website www.lightandshade.be customers can place their purchases in a pleasant, transparent and safe way. The treatment and shipment of an order can be followed through a track and trace system to the delivery.
Using matches
There's a valid match between the buyer and the buyer Lightandshade when Lightandshade the confirmation received from an order on her website. Lightandshade keeps the right to refuse an order or submit extra conditions bvb. on great orders, orders from minors, incomplete delivery procedures or problems with previous orders.
Fact hours and payments
Orders are paid in advance. Except deliveries can be paid after delivery. The pay-per-view payment for paying deliveries after delivery is equal to 10 work days. The pay-per-view start on the next day after the delivery. The signature on delivering the courier service applies as receiving and approval of the order. When articles were delivered unwilled to the receiver, the receiver has ten days to work Lightandshade to inform you of this. When the articles aren't declined in delivery, or not being questioned, the receipt of the articles are approved by the receiver is also approved. In irresponsible non-payment by unwanted and/or negligence will be due to law and without intrusion, a 10% damages fee, with a minimum of 50 euros. And a maximum of $2500 a bill. The receiver has 10 work days to define the receiving bill. If the invoice or delivered goods are not disputed within this term, the order of which delivered articles automatically as correct and well confirmed. A delivery order isn't considered a definitive order once the payment was completed by the client. By bank transfer, an assignment is considered an order when the payment was met in account number IBAN BE23 0018 343091, for the sake of the payment Lightandshade (N-FORM BV).
Loss or damage during transport
Conform the law of the trades falls and/or damage during transportation of an ordered product to the salesman. Lightandshade it's e-mailed to be updated within the term of 24 hours after delivery. Lightandshade contains the right to see any liability if this term is not respected.
14 days in return
The Belgian law on the merchandise and the information and protection of the consumer of April 6, 2010, allow the buyer within the 14 days of receiving the product to inform the salesman. The goods serve in unopened packaging to be sent back within five days of knowledge. Articles used, connected, manipulated or adjusted by the buyer can't be returned. The product box can't be used as a shipping box. The product box must be extra packed to avoid damage to the product box. A copy of the invoice and a guided letter should be sent with the return. Lightandshade pays back the original bill as soon as we get the retourned article. The refund will be executed on the card/claim number or payment where the buyer posted the order. The buyer is in for the shipping costs of the return. Lightandshade it's only in for return shipping fees if the buyer received a wrong article. Lightandshade returned articles or refurbished it when the packing was already opened, the products were damaged by the client or when the client leaves the customers to send the articles back within a revenue of the receipt of 14 days. Either transmission or refund payment isn't performed until the articles returned and arrived at the return address.
A shipping order cancelled
The buyer is waiting for the article delivered. Conform the valid regulations for returns send the buyer back the article. Lightandshade pays back the original bill as soon as possible.
Resources
The buyer sends the article sufficiently francled back. The buyer adds a copy of the invoice and an accomplice letter to account number to the retourned article. The buyer is in for the shipping costs of the return. The return address: Lightandshade, East Cay 24B, 8900 Ieper unfranked or insufficiently franked shipments are denied and sent back to broadcast.
Delivery
The purchase will be delivered to some exceptions within three weeks. The external liver date is constantly informed if that's possible. Lightandshade it's not responsible for trouble at the courier service or transport company. Lightandshade it's not responsible for receiving a client's wrong address. If a package wasn't delivered because of a wrong address, the client is responsible. If the package is railroaded by this, it pays Lightandshade not the order back. In order of multiple articles, the package doesn't leave until all the articles are preoccupied. If the supplier mine of three weeks comes through this, the non-foreseen article will be separate and expended.
Transmission costs
During the delivery procedure, it's obvious what the shipment costs are, this is both for domestic and foreign shipments. Surveillance costs perish the weight of the shipment.
Our products
All products through Lightandshade to be offered as full as possible and for the good of loyalty. Proposals and prizes are valid on the day they're offered on our website. All prizes include BTW and any environmental hazards. Lightandshade can't be liable for mistakes in offerings. On a mistake in the offer, the order is canceled and paid back. Lightandshade could cancel the order at all times and pay back without the client's permission. Lightandshade can't be liable for the consequences that would come from being unprovoked of a product or a late delivery after the term of 2-3 weeks. Lightandshade adds products based on the catalogues of manufacturers. Lightandshade can't be held responsible if a product is no longer supplied by the manufacturer. When a product is no longer supplierable, the order is immediately repaid.
Yeah
Extra promos or discounts aren't appropriate for personalized sacrifices.
Garage policy
In many products, strong guarantees go on two years to life. These guarantees are only appropriate if the products were used the right way. The guarantee is based on the guarantee of manufacturer/mark. Lightandshade follows the guarantee procedure and conditions of the manufacturing manufacturer/mark.
Some general guidelines:
Lambs and batteries, don't fall under guarantees unless otherwise mentioned. Articles that were deliberately damaged, or whose client himself has attempted to repair the article with additional damage to consequences don't fall under guarantees. Contact Lightandshade (info)Lightandshade.be" for every guarantee so we can follow the manufacturer's guarantee correctly. If the guarantee is appropriate, you'll send us the product sufficiently franked, along with a copy of your purchase and description of the damage. It says Lightandshade free to go to repair or replacement of the damaged product by a similar, it's another product of the same nature and in the same prize. The replacement or repaired product will be sent to you within a preliminary period after following the manufacturer's procedure.
Lawyer
All the products on it www.Lightandshade.be be offered his legal conform the Belgian law. Foreign customers continue to consult the laws in their own country if they doubt the legality of their purchase in their own country. Lightandshade can't be liable in any case the offered articles in a wrong or unresponsive way were used by the buyer, neither in material or physical damage to third-degree and unresponsive to these sites.